At Agora Fora, we want your ritual tools to resonate deeply with your spirit. If an item does not align with your energy, we are here to help guide you through the return process.
Return Window
We offer a [30-day] return window from the date your tracking status shows the item was delivered.
Eligibility Criteria
To qualify for a return and refund, your items must be:
- Unused, unburnt (for candles/incense), and in the exact condition you received them.
- In their original, unaltered packaging.
- Free from signs of spiritual or physical wear.
Note: Custom ritual items, opened herbs, ritual oils, and intimate apparel/jewelry are non-returnable due to hygiene and energetic purity standards.
How to Initiate a Return
- Do not mail your purchase back to the sender address listed on your shipping package. Because we partner with global distributors, returns must be routed to our centralized inspection center.
- Contact us at support@agorafora.com with your order number and a photograph of the item.
- Once approved, we will provide you with the correct return shipping address. Customers are responsible for paying their own return shipping costs. We highly recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
Damaged or Broken Items
Crystals and glass items can be delicate. If your item arrives shattered or physically damaged by transit, please email us a photo within [48 hours] of delivery, and we will immediately arrange a replacement or refund at no extra cost to you.